FREE SHOE RENTALS FOR FIRST TIMERS!
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Highschoolers climb for only $10 every Friday night from 6:00-10:00pm, starting September 1st!
Includes Rental shoes!
Classes will not be offered if there are fewer than 3 participants enrolled. A full refund is automatically granted if a program is canceled due to lack of enrollment by The Jug Rock Gym. The Jug Rock Gym reserves the right to cancel or combine any programs for which the enrollment is deemed insufficient or for other administrative reasons.
Refunds will not be given after the start of a seasonal program.
If a cancellation must be made for a participant, rescheduling will be allowed without a fee up to 14 days prior to the start of the program.
Prior to 14 days before the program starts, we will refund payments in full, in the form of store credit or allow parents to reschedule their child for a program that is of equal or higher value. If parents would like to put their child into a program of higher value, the parent would only be responsible for the difference in price.
For cancellations made less than 14 days from the start of a program, no refunds will be issued. If a parent would like to reschedule within 14 days of a program start date, a 20% rescheduling fee will be charged. Refunds will not be issued for single days of the program that are missed, nor do we have the capacity to provide make-up sessions for days that were not attended. We will provide a free day pass to be credited to the family's account that can be used at any time.
In the case of medical, family, or personal emergencies, The Jug Rock Gym will exempt any cancellation or rescheduling fees that may have occurred within 14 days of the program start date.
For any COVID related shutdowns or capacity limitations, participants will be allowed to reschedule for another program free of charge. If there are no other suitable programs that match the participant’s desired offerings, full refunds will be issued in store credit.
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